KCF Technologies Blog

“No, because…” or “Yes, if…”

By Aaron Spak

I’ve had the pleasure of speaking to and working with many different companies to figure out how use mechanical systems more efficiently and have them perform more reliably. When it comes to making improvements, the reactions to change – to doing something differently or to trying something new – almost always take the form of one of those two reactions: “Yes, if,” or “No, because.”

Let’s look at them more closely.

The “No, because” camp quickly analyzes the proposed change to the status quo and seizes on any possible reason things might be difficult or go awry. They are good at protecting themselves and their company from that risk, and are incentivized to do so. They will say things like, “No, that approach won’t work because the software doesn’t have feature X,” or “No, that won’t work because we need 6 months of warning and not 3 months before a failure.”

The “Yes, if” camp is much more positive. They are focused on the business result while still acknowledging the risk that comes from any departure from the norm. “Yes, this could work, if we made sure that the right security protocol is in place.” Or, “Yes, we could use this to improve bottom line results, if we can get production onboard with the idea.”

Companies that focus on the outcome of improvement initiatives and the business results that come from doing things more efficiently will find success faster than those who focus on a preconceived technical solution. There is rarely ever just one right answer and there is real advantage that comes from letting different, creative, and challenging solutions come through. You’ll still identify and manage the risk but you’re now open to innovation. Try the “Yes, if” approach for a while (if you don’t do it already) and let me know how it goes! You’ll open the door to many more possible solutions, reach the finish line faster, and have more fun doing it.

1 comment :

  1. Nice post, Aaron. I'm always seeking the "Yes, if...." crowd as a customer facing person and strive not to be a "No, because..." when it comes to internal company change.

    Best of luck finding the "Yes, if...." folks.

    ReplyDelete

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